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Decathlon × Center Parcs: live commerce case study

An unprecedented live commerce collaboration in France

Decathlon x Center Parcs - Live Commerce
+45K
Viewers
+90K
Interactions
(Likes / Messages / Animations & product clicks)
4.5/5
Satisfaction score
10/90
10% Live - 90% replay
1st
Collaboration of this kind in France

A concept built on the customer experience

devices

Digital First

Create a unique digital experience letting viewers discover Center Parcs behind the scenes

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Feedback is a gift

Capture the voice of the customer by placing their ideas and feedback at the heart of the strategy

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Engagement

Generate stronger engagement through authentic and innovative content

shopping_cart

Conversion

Drive purchase intent with exclusive offers

Why this collaboration?

01

Overlapping target audiences

Same core target: families. Two brands that share the same values and the same audience.

02

Perfect product staging

Center Parcs provides an ideal playground for demonstrating Decathlon products in real-life situations.

03

A shared partner: Caast

Optimal technical coordination through a single platform and a dedicated team.

04

Impactful content creation

Live demos, customer challenges, exclusive content in an exceptional setting.

05

Multi-channel strategy

Enhanced visibility across both brands' ecosystems and beyond.

06

Innovative image

A first-of-its-kind format on the French market, positioning both brands as pioneers of co-branded live commerce.

Key highlights

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An immersive and interactive live

A captivating live experience blending product discovery and audience interaction

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A real customer family on set

An authentic family dimension adding a unique sense of closeness to the live

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Live expert testimonials

Technical advice, product demonstrations and real-time knowledge sharing

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Interaction through play

Interactive contests to boost viewer engagement and attention

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Exceptional prizes

1 electric bike + 4 day passes + 1 Center Parcs stay given away during the live

With this co-branded live, Center Parcs wanted to offer a new experience designed for families and embodied by one of them. Alongside Decathlon, we imagined an innovative and authentic co-branding live format where two brands share the same stage to connect everyday uses with the Center Parcs experience in nature.

Victor Auger

Innovation Project Manager, Center Parcs

Want to achieve the same results?

Let's discuss your project and discover how Caast can transform your live commerce strategy.

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