4 years of live shopping: omnichannel maturity
The concept
4th consecutive year of live shopping — a mature and well-honed programme
Simultaneous broadcast on the e-commerce site, Facebook, Instagram and TikTok
4.6/5 from 386 customer reviews — proof of format quality and relevance
58,000+ viewers across all platforms — a record for the brand
Strategy
Simultaneous broadcast across 4 platforms (site + Facebook + Instagram + TikTok) to maximise reach and engage every audience segment.
Capitalise on the strongest commercial period of the year with a live event format dedicated to gift ideas.
4 years of live shopping experience allow every detail to be optimised: script, products, interaction, conversion.
Combine the power of social media for acquisition with the e-commerce site for direct conversion.
Highlights
E-commerce site, Facebook, Instagram and TikTok united for a single live event, maximising omnichannel reach
An exceptional volume of customer feedback with an average rating of 4.6/5, reflecting deep audience engagement
A live specially designed for the festive season with a celebratory staging and exclusive offers
We managed to bring together a record audience of over 58,000 viewers thanks to simultaneous broadcast across all our platforms. This Christmas live perfectly illustrates the maturity of our live shopping programme after 4 years of experience.
Live Shopping Team, Françoise Saget
The omnichannel strategy was decisive: by combining the e-commerce site with social networks, we were able to reach different audience segments while maintaining a 22% engagement rate and exceptional satisfaction.
Live Shopping Team, Françoise Saget
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